Privacy Policy

At Fiscal Pro, we are committed to safeguarding the privacy and security of your personal and business information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide to us. By using Fiscal Pro, you agree to the terms and practices described in this policy. If you do not agree with any aspect of this policy, please discontinue use of our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Full name, email address, phone number, and other contact details.
• Business Information: Company name, business registration details, tax identification numbers, and other fiscal data.
• Transaction Data: Invoice details, transaction records, and payment histories.
• Technical Data: IP address, device type, browser type, operating system, and usage statistics.
• Support Interactions: Communication logs when you contact customer support.

2. How We Use Your Information

Your information is used for the following purposes:

• To provide, maintain, and improve our services.
• To generate fiscal tax invoices and ensure compliance with government regulations.
• To communicate with you regarding updates, technical issues, and promotional offers.
• To monitor and enhance the security and performance of our systems.
• To prevent fraud, unauthorized access, or illegal activities.

3. How We Protect Your Information

We use industry-standard measures to protect your data, including:

• Data encryption for sensitive information.
• Secure access protocols to prevent unauthorized access.
• Regular audits and vulnerability assessments.
• Strict internal policies for data handling and access control.

4. Sharing of Information

We do not sell, trade, or rent your information to third parties. Your data may be shared only under these circumstances:

• Compliance with Legal Obligations: Sharing information with tax authorities or law enforcement when legally required.
• Service Providers: Collaborating with partners under strict confidentiality agreements.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

5. Your Rights

You have the following rights regarding your personal data:

• Access and obtain a copy of your data.
• Request correction of inaccuracies in your data.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent to data processing where applicable.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us analyze site usage, remember your preferences, and provide personalized content. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your data only as long as necessary to provide our services and fulfill legal obligations. When your data is no longer required, we securely delete or anonymize it.

8. International Data Transfers

If you are located outside Zimbabwe, your information may be transferred and processed in Zimbabwe or other countries where we or our partners operate. We ensure appropriate safeguards for international data transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated through our website or directly to you via email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Email: support@fiscalpro.tech
Phone: +263 71 495 1102
Address: Fiscal Pro Headquarters, 41 Churchill Avenue, Alexandra Park, Harare, Zimbabwe